FAQs

PVS Studios is proud to provide visual solution services to businesses across the United States. We’ve worked with thousands of clients who ship their product to our headquarters in Jacksonville, Florida. We understand you have a lot of questions about working with a remote photography studio. The information below will help answer the most common questions we receive.

Spin Imaging

  • A 360 spin is a series of individual images, photographed at specific angles as the product is rotated. For multi-row/level spins, an additional set of images are produced for each row or level.

    When you purchase a spin, the high-resolution individual images are included for you to download at no additional cost!

  • Viewing 360 spins on a computer or mobile device requires special code or a plugin embedded into your website. There are several companies that will provide this service for you. One example, and who we currently use, is Sirv. Most major eCommerce services (Big Commerce, Shopify, Woo Commerce, etc.) have this ability built into their solutions.

    If you don’t want to manage your own service, we can help! Contact us for pricing.

  • Yes! We can convert work from a 360 degree spin into a video MP4 or GIF.

Stills

  • Yes, when you order a spin image the stills are included and may be used independently.

  • SPIN Images - As a default, we provide all 360° spins in .jpeg format.

    Still Images - JPEG, TIFF, or PNG. If you require another format, please let us know prior to starting your project.

  • Our standard for stills or a spin is a white background. Additionally, we offer digital pantone backgrounds or transparent pngs.

  • Our standard delivery is 3000 x 3000 pixels. Please let us know ahead of time if you would like to discuss other image sizes and resolutions.

  • Unlike many other image providers, we grant you 100% unlimited royalty free rights to use and distribute as you may need. We do reserve the right (although we would always ask your permission) to use the images we took for our own training purposes or marketing needs, such as, showing them on our webpage as examples.

  • GS1 compliant images are a set of image guidelines which include specifications on image angles and file naming convention to ensure consistency from product to product.

Processes

  • Once we have discussed and finalized your project, we will send you specific shipping information. We receive items through major shipping companies (UPS, FedEx, USPS, etc.).

  • Yes! Drop-offs can be coordinated during business hours. You are always welcome to call ahead of time to ensure someone will be available to receive your product.

  • If you need your product back we will work with you on options to return the product(s) when our work is finished.

  • We’ll donate them to a local charity. Last year, we donated over 52 tons, or 104,000 pounds of food, health, and beauty items to local charities and food banks. None of that would be possible without the generosity of our clients.

  • View sizing here.

Amazon & eCommerce

  • We are experienced with Amazon, eBay, Wal-Mart, Etsy, RangeMe, Pinterest, just to name a few.

  • Yes! We are a service provider listed in the RangeMe directory and can satisfy their image requirements.

Invoicing & Payment

  • No, we invoice after completion of your project. Your final images will not be released until payment is made. We accept Credit Card, ACH or Checks.

  • There’s a $10 minimum order for every project.

  • You’ll have the chance to communicate with imaging experts to customize your imaging project. Download of high resolution images with full usage rights.

Pricing

  • We want product photography to be affordable for everyone, so we have a 3-Image starter pack for as low as $20 per item. If you’re like many of our clients who want more than the starter pack or have a unique item that needs a special touch, we’ll work with you to customize a project in the most affordable manner.

  • Video can vary widely depending on your needs, but the good news is we have options starting at $78! Please Contact Us for a detailed estimate based on your needs.

  • While smartphone cameras have their place, professional photography offers a level of quality, consistency, creativity, and expertise that can significantly benefit your brand and marketing efforts. It's an investment that pays off in the long run by helping you make a lasting impression and stand out in a competitive market.

    Time and effort are also two of the biggest factors you should factor in when making your decision to DIY. By hiring a professional, you can focus on what you do best while leaving the photography work to experts who can efficiently and accurately handle the entire process.